Terms & Conditions

Last Updated: September 3, 2026

Welcome to Prakeerthi Gastro | Dental Care. These Terms & Conditions govern your access to and use of our website, including the information, services, appointment requests, enquiry forms, and other features made available through the website.

By accessing or using this website, you agree to comply with these Terms & Conditions. If you do not agree with any of these terms, please discontinue use of the website.

1. About These Terms

These Terms & Conditions apply to all visitors, users, patients, and other individuals who access or use this website.

They govern:

• Use of our website
• Website content and information
• Appointment requests
• Enquiries and communications
• Use of website forms
• Intellectual property
• Third-party links and services
• Medical information and disclaimers
• Limitation of liability
• Changes to these terms

These Terms should be read together with our Privacy Policy.

2. Use of the Website

You agree to use this website only for lawful purposes and in accordance with these Terms & Conditions.

You must not:

• Use the website for any unlawful or fraudulent purpose
• Provide false, misleading, or inaccurate information
• Attempt to gain unauthorized access to the website or its systems
• Interfere with or disrupt the operation or security of the website
• Introduce viruses, malware, or other harmful material
• Copy, reproduce, modify, or distribute website content without authorization
• Use automated systems to collect or extract website content without permission
• Use the website in a manner that may damage our reputation, systems, or services

We reserve the right to restrict or terminate access to the website where we reasonably believe that these Terms have been violated.

3. Website Information

The information provided on this website is intended primarily for general informational and educational purposes.

We make reasonable efforts to ensure that information published on the website is accurate and up to date. However, information may change from time to time, and we do not guarantee that every piece of information will always be complete, accurate, current, or error-free.

Information relating to:

• Dental treatments
• Gastroenterology services
• Procedures
• Symptoms
• Conditions
• Treatment options
• Healthcare services
• Doctors and specialists
• Fees or offers
• Clinic facilities

may be updated, changed, or removed without prior notice.

4. Medical Disclaimer

The information available on this website is not a substitute for professional medical or dental advice, diagnosis, or treatment.

Website content should not be used to self-diagnose a medical or dental condition or to determine a treatment plan.

Every patient is different, and treatment recommendations depend on individual circumstances, clinical examination, medical history, diagnostic findings, and the professional judgment of the treating healthcare provider.

You should consult a qualified healthcare professional for advice regarding your individual health condition.

If you are experiencing a medical emergency, do not rely on information provided through this website. Seek immediate medical attention through an appropriate emergency healthcare facility.

5. Appointment Requests

Our website may allow you to submit a request for an appointment.

Submitting an appointment request through the website does not automatically guarantee or confirm an appointment.

Appointment requests are subject to:

• Doctor availability
• Clinic operating hours
• Availability of the requested service
• Clinical requirements
• Appointment scheduling capacity
• Other operational considerations

Our clinic team may contact you by phone, email, WhatsApp, SMS, or another communication method provided by you to confirm, modify, or discuss your appointment request.

An appointment will be considered confirmed only after confirmation has been communicated by the clinic.

6. Accurate Information

When submitting an appointment request or enquiry, you agree to provide accurate, complete, and current information.

This may include:

• Your name
• Contact number
• Email address
• Preferred appointment date
• Preferred appointment time
• Service or treatment required
• Relevant information requested by the clinic

You are responsible for ensuring that the information submitted by you is correct.

Incorrect or incomplete information may result in delays, inability to contact you, or changes to your appointment request.

7. Appointment Changes, Cancellation and Rescheduling

If you need to cancel or reschedule an appointment, please contact the clinic as early as possible.

Appointment availability may change based on doctor schedules, emergencies, clinic requirements, or other circumstances.

The clinic reserves the right to:

• Reschedule an appointment
• Change an appointment time
• Request additional information
• Decline an appointment request where appropriate
• Cancel an appointment due to unforeseen circumstances

Where reasonably possible, the clinic will communicate significant changes to the contact details provided by the patient.

Repeated missed appointments or repeated last-minute cancellations may affect the clinic's ability to accept future appointment requests.

8. Consultation and Treatment

Booking an appointment does not guarantee that a particular treatment or procedure will be recommended or performed.

The treating healthcare professional will determine the appropriate course of treatment based on:

• Clinical examination
• Patient history
• Diagnostic findings
• Medical considerations
• Patient-specific requirements
• Professional judgment

Treatment outcomes may vary from person to person. No specific medical or dental result can be guaranteed solely based on information published on this website.

9. Fees and Pricing

Any treatment fees, consultation charges, packages, offers, discounts, or price information displayed on the website are subject to change.

Unless expressly stated otherwise, prices displayed online should be considered indicative and may vary depending on the patient's individual treatment requirements.

The final cost of treatment will depend on the treatment plan recommended by the healthcare professional and any applicable charges.

Where applicable, additional costs may arise for diagnostic tests, medicines, procedures, materials, laboratory services, or other healthcare requirements.

10. Payments

Where online payment facilities are available, payments may be processed through third-party payment service providers.

We do not directly control the technical operation of third-party payment gateways.

Payment transactions may be subject to the terms, conditions, privacy policies, and security procedures of the respective payment provider.

You are responsible for providing accurate payment information and ensuring that the payment details submitted by you are correct.

In the event of a failed, incomplete, duplicated, or disputed transaction, please contact the clinic or the relevant payment service provider for assistance.

11. Patient Responsibilities

Patients are responsible for providing relevant and accurate information to healthcare professionals.

You should inform your healthcare provider about relevant:

• Medical conditions
• Allergies
• Medications
• Previous treatments
• Dental history
• Gastrointestinal or other relevant health history
• Diagnostic reports
• Other information that may affect treatment

You should also follow the instructions provided by your healthcare professional regarding treatment, medication, follow-up appointments, and post-treatment care.

12. Privacy and Personal Information

When you use our website, you may be required to provide personal information.

We handle personal information in accordance with our Privacy Policy.

Information submitted through appointment and enquiry forms may be used to respond to your request, manage appointments, communicate with you, and provide relevant services.

For more information about how we collect, use, store, and protect personal information, please refer to our Privacy Policy.

13. Intellectual Property

Unless otherwise stated, all content available on this website is owned by or licensed to Prakeerthi Gastro | Dental Care.

This may include:

• Website design
• Text and written content
• Photographs
• Images
• Graphics
• Logos
• Icons
• Videos
• Illustrations
• Page layouts
• Branding
• Website materials

You may access and view the website for your personal and non-commercial use.

You must not reproduce, republish, modify, distribute, sell, transmit, or commercially exploit website content without prior written permission.

Unauthorized use of our intellectual property may result in appropriate legal action.

14. Patient Images, Reviews and Testimonials

Where patient testimonials, reviews, photographs, videos, or treatment-related materials are displayed on the website, they are intended for informational purposes.

Individual experiences and treatment outcomes may vary.

Any before-and-after images or testimonials should not be interpreted as a guarantee that another patient will achieve the same result.

Where patient-specific content is used, appropriate permission or authorization will be obtained where required.

15. Third-Party Websites and Services

Our website may contain links, integrations, or references to third-party websites and services.

These may include:

• Google Maps
• Social media platforms
• Payment gateways
• Communication services
• Analytics services
• External healthcare resources

Third-party websites and services are governed by their own terms and privacy policies.

We are not responsible for the content, availability, security, accuracy, or privacy practices of third-party websites.

Accessing third-party websites is at your own discretion and risk.

16. Website Availability

We aim to keep the website available and functioning properly. However, we do not guarantee that the website will always be:

• Available without interruption
• Free from technical errors
• Free from viruses or harmful components
• Compatible with every device or browser
• Available at all times

The website may occasionally be unavailable due to maintenance, technical issues, server problems, security incidents, or circumstances beyond our reasonable control.

17. Limitation of Liability

To the extent permitted by applicable law, Prakeerthi Gastro | Dental Care will not be responsible for losses or damages arising from:

• Reliance solely on general information provided on the website
• Temporary website unavailability
• Technical errors or interruptions
• Unauthorized access caused by circumstances beyond our reasonable control
• Third-party websites or services
• Information provided incorrectly by a user
• Appointment requests that could not be confirmed due to availability or operational circumstances

Nothing in these Terms is intended to exclude or limit any liability that cannot legally be excluded or limited under applicable law.

18. No Guarantee of Treatment Outcomes

Healthcare outcomes vary between individuals.

Factors such as medical history, existing conditions, treatment response, compliance with professional advice, lifestyle, and other individual circumstances may affect treatment outcomes.

Accordingly, no information on this website should be interpreted as a promise or guarantee of a particular medical or dental result.

19. Prohibited Activities

You must not use this website to:

• Submit fraudulent appointment requests
• Impersonate another person
• Submit another person's personal information without authorization
• Attempt to access restricted areas
• Interfere with website security
• Upload malicious files or code
• Spam the clinic or its systems
• Scrape or reproduce website content without permission
• Use the website for illegal activities

We reserve the right to take appropriate action against misuse of the website.

20. Changes to the Website

We may modify, update, suspend, or discontinue any part of the website or its features at any time.

This may include changes to:

• Website content
• Services displayed
• Appointment functionality
• Forms
• Contact methods
• Pricing information
• Website design
• Features and functionality

Such changes may be made without prior notice where reasonably necessary.

21. Changes to These Terms & Conditions

We may update these Terms & Conditions from time to time.

When changes are made, the revised version will be published on this page along with an updated "Last Updated" date.

Your continued use of the website after changes are published indicates your acceptance of the revised Terms & Conditions.

We recommend reviewing this page periodically.

22. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of India.

Any disputes arising in connection with these Terms or your use of the website shall be subject to the jurisdiction of the appropriate courts, subject to applicable law.

23. Severability

If any provision of these Terms & Conditions is found to be invalid, unlawful, or unenforceable, that provision shall be interpreted or modified to the extent necessary to make it enforceable.

The remaining provisions will continue to remain in full force and effect.

24. Entire Agreement

These Terms & Conditions, together with our Privacy Policy and any other policies specifically referenced on the website, constitute the general terms governing your use of this website.

Any additional terms specifically communicated to you in connection with a particular service, appointment, payment, or treatment may also apply.

25. Contact Us

If you have any questions, concerns, or requests regarding these Terms & Conditions, please contact us using the contact information provided on our website.

Prakeerthi Gastro | Dental Care

Website: dental.oraiyan.com

For questions relating to appointments, treatments, payments, or these Terms & Conditions, please contact our clinic team through the available contact channels.